Frequently Asked Questions

Where is Coco Carta based in?

Our Factory is based in Serang, Indonesia, around 75 minutes from Soekarno-Hatta International Airport.

How can I get the sample?

We can provide it for free, and the customer pays for the sample freight only.

How long about the delivery time?

About 25-30 days in normal circumstances.

Are you a factory or trading company?

We are a professional manufacturing factory and registered company in Indonesia.

What is your term of payment?

T/T, L/C, West Union, Paypal, Cash, Credit Card, etc.

What certification do you have?

Passed ISO9001, IS14001, GB/T28001-2001, and safety management system certification.

Coco Carta has been a great partner to us and I personally cannot be more grateful.

Laura Park

Founder – Abstract