Frequently Asked Questions
Where is Coco Carta based in?
Our Factory is based in Serang, Indonesia, around 75 minutes from Soekarno-Hatta International Airport.
How can I get the sample?
We can provide it for free, and the customer pays for the sample freight only.
How long about the delivery time?
About 25-30 days in normal circumstances.
Are you a factory or trading company?
We are a professional manufacturing factory and registered company in Indonesia.
What is your term of payment?
T/T, L/C, West Union, Paypal, Cash, Credit Card, etc.
What certification do you have?
Passed ISO9001, IS14001, GB/T28001-2001, and safety management system certification.
Coco Carta has been a great partner to us and I personally cannot be more grateful.
Laura Park
Founder – Abstract